Correct recipient details

• Cash pickup at an office: enter the recipient's full name exactly as on their ID, their phone number, and the city or area so we can reach the nearest agent.
• Mobile wallets: the name must match the one registered on the wallet, and the number or code must be the one linked to it. Use the Paste button to avoid typing mistakes.
• Bank accounts: check the account holder's name, the account number or IBAN, and the bank name.

The fields and hints change with the method you choose, and number formats are checked before sending.

Wrong details can delay a transfer or get it rejected. Once the money has been sent to the recipient it cannot be taken back, so check the details carefully.