International transfers

Send from your balance to a wallet, bank account or cash pickup in another country.

8 articles
What is an international transfer?Send from your USD balance to someone in another country: to a wallet, a bank account or cash pickup. How do I send an international transfer?The steps in the app or on the website: amount, country, method, recipient, then your withdrawal PIN. Fees and exchange rateThe fee is a percentage of the amount with a minimum, shown with the rate and what the recipient gets before y... How long does it take, and what do the statuses mean?The expected time is shown next to each method. Statuses: under review, processing, completed, rejected. Correct recipient detailsThe name as on the ID for cash pickup, and as on the wallet for wallets. Wrong details delay a transfer. Transfer slip and receiptOpen the transfer from your transactions to see the reference, the transfer slip and the ScarabPay receipt, an... What happens if a transfer is rejected?The full amount and the fee go back to your balance automatically, and you are told why. Saved recipients, PIN and verificationA recipient is saved after each transfer so you can pick it later. You need a withdrawal PIN, and identity ver...