Gift card order status

The ScarabPay team · Updated 15 October 2026
  • Processing: we're preparing your order. It usually takes under a minute and the page updates by itself.
  • Completed: the code is ready, or the direct top-up is done.
  • Under review: the order needs an extra check. We'll update it soon, and if it can't be completed the amount goes back to your balance.
  • Refunded: the order wasn't completed and the amount went back to your balance.

If your order stays in processing for a long time, tap Refresh on the order page, or contact support with the order number.

Gift card orders
Gift card orders

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