Cards

Issuing virtual and contactless cards, top-ups, freezing and closing.

9 articles
ScarabPay card typesThe difference between the virtual card, the contactless card and the single-use card, and which one suits you... How do I issue a card?Steps to issue a virtual or contactless card from your balance, and what each issuing status means. Topping up a cardHow to add funds to your card from your wallet, the fees, and why a top-up can take a moment. Viewing your card number, expiry and CVVWhere to find your full card details for payments, and how we protect them. Freezing and unfreezing a cardPause your card in one tap and turn it back on whenever you want. Why was my payment declined?The most common reasons a payment is declined, and the strike system that can close a card. Where do I find verification codes from Facebook or PayPal?Some services send a small charge or code to verify your card. Here is where to find it. Closing a card and getting your balance backWhat happens to the card balance when you close it, and when a card is closed automatically. Adding your contactless card to Apple Pay or Google PayUse your contactless card to pay with your phone in stores.