What happens if a transfer is rejected?

If a transfer is rejected before it is sent to the recipient, the full amount and the fee go back to your balance automatically. You do not need to do anything.

• You get a notification and an email with the reason.
• The refund appears in your transactions as a separate entry.
• You can correct the details and send a new transfer.

For a question about a specific transfer, contact support with the transaction number.